Hilton Tulum Riviera Maya All-Inclusive Resort, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Hilton Tulum Riviera Maya All-Inclusive Resort features 735 guest rooms and suites, 13 dining options, a luxury spa, and nine pools, along with a private beach and a kids' club. This 4-star resort offers a range of services and amenities designed for families and guests seeking a tranquil environment.

Rooms & Amenities

Rooms at Hilton Tulum Riviera Maya All-Inclusive Resort come equipped with air conditioning, flat-screen TVs with satellite channels, minibars, coffee machines, and private balconies with views of the ocean or resort. Selected rooms also feature patios for added outdoor space.

Dining Options

Dining options at this Tulum hotel include an all-day buffet and 12 additional restaurants serving a variety of cuisines, from Mexican to Italian. Guests can enjoy meals alongside pool and beach service, while daily breakfast and snacks are also included.

Leisure & Activities

Leisure opportunities encompass nine pools, a luxury spa offering various treatments, and a Family Zone designed for children and teens. Activities such as snorkeling and group fitness classes are available, ensuring fun for all ages.

Services & Transportation

Hilton Tulum Riviera Maya All-Inclusive Resort includes a 24-hour reception, room service, and free WiFi. Transportation services feature self-parking and valet parking, with the nearest airport located about 36 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family King Room

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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King Room

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

Ocean view

Air conditioning

room details

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Queen Room

Max:

2 persons

42 m²

Bed options:

2 King Size Beds

Resort view

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Tulum 12.9 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 26.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Restaurants!

“Every dining option we tried was superb, especially the sea salt bar and Italian restaurant. The variety was impressive and the flavors were exquisite!” view full review

Relaxing Pools!

“The variety of pools available catered to every mood—from lively party vibes to serene relaxation zones, allowing us to unwind perfectly.” view full review

Great Activities!

“I loved the aqua aerobics in the afternoons! The fitness center was well-equipped, making it easy to stay active while on vacation.” view full review

Immaculate Rooms!

“Our room was exceptionally clean and beautifully decorated, providing a comfortable and inviting atmosphere to return to after a day of fun.” view full review

General

No smoking on site
Wi-Fi
No parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Key card access
Key access

Sports & Fitness

Fitness center
Water sports
Yoga class
Sports trainer

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Map view

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

City landmarks

Playa Chemuyil

2100 ft

Beach

Playa Coba

2500 ft

Beach

Xcacel-Xcacelito

1.3 mi

Mall

Hacienda Dona Isabel

1.2 mi

Beach

Santuario de la Tortuga Marina Xcacel Xcacelito

1.4 mi

Chan Chemuyil

1.3 mi

Beach

Playa Xcacel

1.3 mi

Beach

Xcacel Beach

1.3 mi

Cenote

1.3 mi

Carr. Chetumal Km.250

Riviera Maya Golf Club

1.5 mi

Xcacel-Xcacelito Sanctuary

1.6 mi

Lake

Cenote Xunaan-Ha

1.7 mi

Punta Sur viewpoint

1.7 mi

Tulum

ATV's Xtreme

1.9 mi

Xcacelito Beach

2.0 mi

Grande Bahia Trail

Casa Kukulcan

2.0 mi

Rumbo Pozos De Agua Est. 13

Jungle Place

2.1 mi

Unnamed Rd

Parque Aventuras Mayas

2.3 mi

Carretera Cancún-Tulúm Km 107

Aktun Chen Natural Park

2.5 mi

Carretera Tulum-Cancun Km 93 Fraccion 4

Xelva Eco Park

2.7 mi

Highway 307 between Akumal and Xel-Ha Km 107

Aktun Chen

3.0 mi

Cenote Media Luna

3.0 mi

Zona Arqueologica Xel Ha

3.0 mi

in the heart of the Riviera Maya

Aktun Chen Cenote

3.0 mi

Coral and Turtle Sighting

3.1 mi

Museums

Museo de la Prehistoria Parque Dos Ojos

3.3 mi

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

3.3 mi

Libraries

Hekab Be Biblioteca de Akumal

3.4 mi

Carretera Tulum-Cancun km 115-116 Rancho la Teresita

Cenotes Park Hidden Treasures

3.8 mi

Nearby

Playa Chemuyil

1700 ft

Restaurants

Mikado

2000 ft

Mza 18 Avenida Xcacel Lote 1 Plano 2 at Catalonia Riviera Maya

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

8.0/10

Great

Rooms

8.4

Location

9.2

Service

8.9

Dining

7.2

Carol

United States of America, May 2024

8.4/10

The hotel is ideally located near the ocean and offers a pleasant stay with clean rooms and friendly service. However, the dining experience could be improved, and some facilities were lacking.

Rooms

8.0

The room was slightly closer to the pool as advertised, which was nice.

Service

9.0

The service was top-notch with room service and housekeeping.

Location

9.0

The hotel's location near the ocean was fantastic, offering beautiful views.

Dining

7.0

The dining experience offered extraordinary dishes but lacked variety in the menu.

Facilities

9.0

The hotel had excellent facilities for guests to enjoy during their stay.

Bob

United States of America, October 2023

8.2/10

The hotel is ideally located with easy access to the ocean and offers a relaxing atmosphere. The rooms are slightly closer to the pool, providing convenience for pool lovers. The service is exceptional but limited in terms of amenities. The dining experience showcases globally inspired dishes, enhancing the culinary adventure. The facilities are well-maintained, although extra features could be beneficial.

Rooms

8.0

The rooms were conveniently located closer to the pool, making it easier to enjoy poolside activities.

Service

9.0

The service was top-notch, ensuring a pleasant and welcoming stay, though some additional amenities could have added more value.

Location

9.0

The hotel's proximity to the ocean makes it an ideal retreat for beach enthusiasts seeking tranquility.

Dining

7.0

The dining experience offered globally inspired dishes, adding a touch of culinary diversity to the stay.

Facilities

8.0

The facilities were well-maintained and provided a comfortable environment for relaxation and leisure activities.

John

United States of America, September 2023

8.8/10

The hotel is a fantastic place for a relaxing stay, with beautiful ocean views and a cozy atmosphere. The rooms are spacious and modern, offering a serene retreat. The service is top-notch, with attentive and friendly staff.

Rooms

9.0

The rooms were spacious and modern, providing a serene retreat after a day of exploring.

Service

10.0

The staff was incredibly attentive and friendly, making my stay delightful.

Location

9.0

The hotel is beautifully located with stunning ocean views, perfect for a peaceful getaway.

Dining

7.0

The dining options were somewhat limited, but the traditional Greek products offered were delicious.

Facilities

9.0

The hotel offers great facilities to ensure a comfortable and enjoyable stay.

Keith

United States of America, September 2023

7.8/10

The hotel is ideally located near the ocean, providing easy access to stunning views and convenient for ocean-related activities. The rooms are clean, comfortable, and offer a great pool view. The service, although lacking certain amenities, is friendly and accommodating. The dining experience, especially for cured meats, exceeds expectations. However, the lack of some facilities may deter those seeking a more luxurious stay.

Rooms

8.0

The rooms were clean and comfortable, offering a slight view of the pool.

Service

7.0

The service was friendly and attentive.

Location

9.0

The hotel's location near the ocean is fantastic for enjoying water activities and breathtaking views.

Dining

9.0

The dining experience, especially with cured meats, was exceptional.

Facilities

6.0

While lacking some luxury facilities, the hotel provides essential amenities for a comfortable stay.

John

United States of America, July 2023

8.8/10

I had a wonderful stay at this hotel. The rooms were clean and comfortable, the service was top-notch, and the location was perfect. However, the dining options were a bit limited. The facilities were well-maintained and enjoyable, making it a great choice for a relaxing vacation.

Rooms

9.0

The rooms were clean and comfortable, just as advertised and paid for.

Service

9.0

The staff provided excellent service, making my stay even more enjoyable.

Location

10.0

The hotel's location was ideal, very close to the ocean with easy access to nearby attractions.

Dining

7.0

The dining experience offered fresh and delicious products, although the variety could be improved.

Facilities

9.0

The facilities were well-equipped and well-maintained, adding to the overall comfort of the stay.

Brian

United States of America, July 2023

8.8/10

This hotel is an absolute gem! The rooms are modern, clean, and overlook a stunning pool. The service is top-notch, with a variety of convenient amenities available. However, the location is not as close to the ocean as advertised. The dining experience is delightful, especially the fresh focaccia bread served daily. The facilities are luxurious, offering a truly relaxing stay.

Rooms

9.0

The rooms are modern, clean, and offer a lovely view of the pool.

Service

9.0

The service here is top-notch with excellent amenities available.

Location

8.0

The hotel is not as close to the ocean as advertised, but it's still convenient for exploring the area.

Dining

8.0

The dining experience is delightful, especially the fresh focaccia bread.

Facilities

10.0

The facilities are luxurious and provide a truly relaxing atmosphere.

Anthony

United States of America, July 2023

8.8/10

The hotel exceeded my expectations, offering a fantastic location close to the beach and various dining options. The rooms were cozy and clean, and the staff was incredibly welcoming. Yet, the dining experience lacked variety. The pool area was a definite highlight, well-maintained and enjoyable. The pricing was reasonable, but additional costs for Wi-Fi were a downside.

Rooms

9.0

The rooms were cozy and clean, just as advertised.

Service

9.0

The staff was incredibly welcoming and attentive.

Location

10.0

The hotel boasts a fantastic location near the beach with plenty of dining options.

Dining

7.0

The dining experience lacked variety, especially at breakfast.

Facilities

9.0

The pool area was a definite highlight, well-maintained and enjoyable.

Donna

United States of America, July 2023

8.4/10

I had a wonderful stay at this hotel. The location was perfect, close to the ocean and with stunning views. The rooms were spacious and modern, although being slightly closer to a pool would have been even better. The service was top-notch with excellent amenities, but the price felt a bit high for the value provided.

Rooms

8.0

The rooms were spacious and modern, providing a comfortable stay.

Service

9.0

The service was exceptional, with great amenities available.

Location

10.0

The location was fantastic, right by the ocean with breathtaking views.

Dining

7.0

The dining experience offered various delicious salads, but the prices were on the higher side.

Facilities

8.0

The hotel had fantastic facilities, although the value for money could have been better.

Thomas

United States of America, June 2023

8.0/10

Overall, my stay at the hotel was pleasant. The location is great, and the rooms are comfortable and clean. The staff was attentive and friendly. However, there were some issues with the dining options, and the pricing could be more competitive.

Rooms

8.0

I found the rooms to be clean and comfortable, just as expected.

Service

9.0

The staff was attentive and friendly, which added to the positive experience.

Location

9.0

The hotel's location was ideal, offering easy access to the ocean and nearby attractions.

Dining

6.0

I was a bit disappointed with the limited dining options, especially for those hoping for more variety.